This Privacy Policy explains exactly what personal data berpkr collects from Pakistani players, how we use it, who we share it with, and the controls you have over your own information. Your privacy is not an afterthought at berpkr — it is built into the platform from the ground up.
berpkr handles every Pakistani player's personal data according to six core privacy principles that shape every system, process, and policy on the platform.
berpkr collects only the personal data that is genuinely necessary to operate your Account, process PKR transactions, and comply with applicable regulations. We do not collect data for the sake of it.
All data transmitted between your device and berpkr's servers is protected using industry-standard SSL 256-bit encryption. Your JazzCash, EasyPaisa, and bank account details are encrypted at rest and in transit.
berpkr does not sell, rent, or trade your personal data to unaffiliated third parties for commercial purposes. Sharing occurs only where legally required or strictly necessary to deliver platform services.
You have the right to access, correct, export, and in certain circumstances delete the personal data berpkr holds about you. These rights are exercisable directly through your Account settings or via support.
berpkr retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Inactive Account data is reviewed and purged on a scheduled basis.
In the event of a data security incident that materially affects your personal data, berpkr commits to notifying affected Users promptly and taking immediate remedial action to contain and investigate the incident.
berpkr is an online cricket betting and casino platform operating at berpkr.com, serving the Pakistan market with sports wagering, live dealer casino games, slot games, and related entertainment services. Throughout this Privacy Policy, "berpkr", "we", "us", or "our" refers to the berpkr platform and its operating entity.
berpkr acts as the data controller in respect of the personal data it collects from registered Users and visitors to the berpkr.com website. As data controller, berpkr determines the purposes and means by which your personal data is processed. All data processing activities are conducted in accordance with the applicable privacy and data protection laws governing online platforms operating in the relevant jurisdiction.
Questions about this Policy? If you have any questions or concerns about how berpkr handles your personal data, please contact our support team at any time. Contact details are provided in Section 13 of this Policy.
berpkr collects personal data in several ways: directly from you when you register an Account or use platform Services, automatically when you interact with the berpkr website, and from third-party sources where legally permitted. The categories of personal data we collect are described below.
To comply with anti-money laundering (AML) requirements and to enforce the 21+ age restriction, berpkr may request and retain copies of:
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Name, CNIC, date of birth | Registration form, KYC upload |
| Contact Data | Email, mobile number | Registration form |
| Financial Data | JazzCash / EasyPaisa / HBL details, PKR transaction logs | Cashier, payment processor |
| Technical Data | IP address, device ID, browser | Automatic (server logs, cookies) |
| Usage Data | Bet history, session time, games played | Automatic (platform activity) |
| Marketing Data | Promotion preferences, communication opt-ins | Account settings, email responses |
berpkr uses the personal data we collect for the following clearly defined purposes. We do not use your data for any purpose that is incompatible with the reason it was originally collected without first seeking your consent.
berpkr processes your personal data on the following legal bases:
Where berpkr relies on legitimate interests as the legal basis for processing, you have the right to object to such processing. Please contact support to raise an objection, and berpkr will assess whether its legitimate interests are overridden by your interests, rights, or freedoms in your specific situation.
berpkr uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit the berpkr website. Cookies serve several functions on berpkr:
These cookies are strictly necessary for the berpkr website to function. They enable core features such as secure login sessions, Account authentication, and shopping cart functionality for deposit flows. You cannot opt out of essential cookies without disabling berpkr's core functionality.
berpkr uses analytical cookies to understand how Pakistani players interact with the platform — which cricket markets are most popular, which game categories attract the most sessions, and where users encounter friction in the deposit or withdrawal flow. This data is aggregated and anonymised. You may opt out of analytical cookies via your browser settings.
These cookies remember your platform preferences, such as preferred language settings, your last-visited game category, and notification preferences. Disabling them may reduce the personalisation of your berpkr experience.
You can control and manage cookies through your browser settings. Most modern browsers allow you to refuse non-essential cookies, delete existing cookies, or receive an alert before a cookie is set. Please note that disabling cookies may affect the functionality of certain berpkr platform features.
berpkr does not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for their own commercial or marketing purposes. We share your data only in the limited circumstances described below:
No Overseas Transfers Without Safeguards: Where personal data is shared with a third party located outside Pakistan, berpkr ensures that appropriate contractual safeguards are in place to protect your data to a standard equivalent to its protection under Pakistani law.
berpkr treats financial and payment data with the highest level of security controls available. The following measures are specifically applied to payment-related personal data:
In the event you suspect any unauthorised transaction on your berpkr Account, please contact support immediately. Do not share your JazzCash MPIN, EasyPaisa PIN, or internet banking credentials with any person claiming to represent berpkr — berpkr staff will never ask for these details.
berpkr retains your personal data for as long as your Account remains active and for such additional period as is required to comply with applicable legal, regulatory, and contractual obligations. The general retention periods applied by berpkr are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of Account + 5 years post-closure | Legal / AML compliance |
| Transaction & financial records (PKR) | 7 years from transaction date | Financial regulatory requirement |
| KYC / identity documents | 5 years post-Account closure | AML / fraud prevention |
| Betting & game history | 3 years from last activity | Dispute resolution, responsible gaming |
| Technical / server logs | 13 months rolling | Security monitoring |
| Marketing preference records | Until opt-out + 1 year | Consent audit trail |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data. Requests for early deletion are addressed in Section 9 below.
As a berpkr User, you have the following rights in relation to your personal data. These rights may be exercised by contacting berpkr support, with requests processed within a reasonable timeframe (typically 30 days):
To exercise any of the above rights, please contact berpkr's support team. We may need to verify your identity before processing your request. berpkr will not charge a fee for handling rights requests in ordinary circumstances.
berpkr's Services are strictly available to individuals who are 21 years of age or older. berpkr does not knowingly collect personal data from individuals under the age of 21. Age verification checks are applied at registration and may be applied again at any time during the Account lifecycle.
If berpkr becomes aware that personal data has been collected from a person under the age of 21 without the requisite parental or guardian consent, that Account will be immediately suspended, all data associated with the Account will be deleted (except where retention is legally required for AML purposes), and any balance will be returned to the source payment method.
Parents and guardians in Pakistan are strongly encouraged to use parental control software to restrict access to online gambling platforms and to monitor their children's online activity. If you believe a minor is using or attempting to use berpkr Services, please contact support immediately.
berpkr implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
Despite these measures, no system connected to the internet is completely immune from security threats. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, berpkr will notify affected Users without undue delay and will take all reasonable steps to contain and remediate the incident.
berpkr reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. When material changes are made, berpkr will notify registered Users via a notice displayed on the Platform and, where appropriate, via email to the address registered on your Account.
The "Last Updated" date at the top of this Policy will always reflect when the most recent changes were made. Your continued use of berpkr Services following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the changes, you may close your Account before the updated Policy takes effect.
We encourage you to review this Privacy Policy periodically to remain informed about how berpkr protects and uses your personal data. Previous versions of this Policy are available upon request from the berpkr support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or berpkr's handling of your personal data, please do not hesitate to get in touch. Our support team is available around the clock to assist Pakistani players with any privacy-related queries.
You may contact berpkr via live chat support, accessible directly from the berpkr website 24 hours a day, 7 days a week, or by email at the address below:
Privacy enquiries email: [email protected]
When submitting a privacy-related request or complaint, please include your registered username and a clear description of your query or request so that our team can respond efficiently. We aim to acknowledge all privacy enquiries within 48 hours and to resolve substantive requests within 30 days.
Responsible Gaming & Privacy: If your privacy query relates to self-exclusion, deposit limits, or other responsible gaming tools, please also visit our dedicated Responsible Gaming page for full details of the tools available to you as a berpkr User.
Every berpkr User has clearly defined rights over their personal data. Here is a quick reference summary of what you can request at any time.
Request a full copy of all personal data berpkr holds about you, including Account info and transaction history.
Ask berpkr to fix any outdated or incorrect personal data stored on your Account profile.
Ask for your personal data to be erased where there is no longer a lawful reason for berpkr to retain it.
Receive your personal data in a portable, machine-readable format to transfer elsewhere if you choose.
Log in to your berpkr Account and enjoy PSL cricket betting, live casino, and slots knowing your personal data is secure. All services strictly 21+. Play responsibly.